Reference

Terms and Conditions That Govern Your bet99 Account

Before you open an account or place a wager on bet99, these terms and conditions set out exactly what we expect from you and what you can expect…

Applies to all bet99 accountsCovers UPI, Paytm, PhonePe depositsJurisdiction-dependent accessUpdated terms notified by emailIndia-specific eligibility rules
bet99 Terms and Conditions That Govern Your bet99 Account
REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Our live chat support is available around the clock.
Email Support Send detailed queries about term interpretation, account suspension, or eligibility to our support email.
Help Centre Our Help Centre hosts a searchable library of term-related articles covering account rules, payment…
ACCOUNT SECURITY AND DATA

How We Handle Your Data Under These Terms

Your account data is processed and stored in line with the privacy clauses embedded within these terms.

Data Retention

We hold your account data for the period required by applicable law.

Cookie Policy

Cookies are used to keep your session active and to remember your payment method preferences, such as your UPI handle…

Account Security

Two-factor authentication is available for all accounts and we strongly encourage you to enable it.

Requesting Changes

To update the personal details held on your account — name, address, linked phone number, or email — contact support…

Dispute Process

If you believe a term has been applied incorrectly to your account, raise a formal dispute via email within 30…

Jurisdiction Note

These terms are governed by the laws of the jurisdiction under which bet99 operates.

Answers to Common Questions About These Terms

If you have questions about how these terms apply to your account, the answers below cover the most common scenarios. For anything not addressed here, our support team can walk you through the relevant clause directly.

These terms become binding the moment you complete account registration. By proceeding past the registration screen you confirm that you have read, understood, and agreed to every clause contained in this document and any applicable supplement.

We send an email notification to your registered address before any material changes take effect. The updated version is also posted on this page with a revised effective date so you can compare it against the version you originally accepted.

If you do not accept the revised terms, you should stop using your account and contact support to request closure. Continued use of your account after the effective date of any update constitutes acceptance of the new terms in full.

Yes. All financial transactions — including deposits via UPI, Paytm, PhonePe, or any other payment method we support — are subject to the payment and account-use clauses within these terms. Specific processing timelines are outlined in the payment section.

Email our support team within 30 days of the event you want to dispute. Include your account ID, the date and nature of the event, and the clause you believe was misapplied. We will respond in writing with our decision and reasoning within five business days.

Submit a data access request through our support email, quoting your account ID. We will compile and send you a copy of all personal data held on your account within the timeframe required by applicable data protection law in your region.

If a change in local law means you are no longer eligible to hold an account, we will notify you by email. Your account will be suspended pending resolution and any outstanding balance will be returned to your verified payment method per our withdrawal terms.